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About Us

Our Values

We strive to make our customers have the most enjoyable shopping experience here. Thank you for your trust in us, we will spare no effort to provide you with the best service, enjoy nature with you, and enjoy this wonderful world together.

Our Promises

Our mission is to simplify the online shopping process and provide a stress-free shopping experience.  To our customers, we promise:

  • Low Prices: We work with manufacturers directly. We cut out any unnecessary costs to give you the no-frills prices you see
  • Quality Assurance: What you see is what you get! We manually quality check everything that we sell before it’s being packed and shipped to you
  • Fast Shipping: We don’t sell anything we don’t have in our warehouses. You order it’s shipped within 24 hours
  •  24/7 Support: Our CS Team works around the clock to solve your issues. Any messages or emails are returned 100% within 24 hours regardless of the working day
  • Simple Warranty: Simple 60 days warranty from time of order. Any problem with the product (including damage from shipping) is replaced or refunded
  • Privacy: We implement a strict policy on controlling and limiting access to your personal information

Commitments to Society

As we are growing, we realized the growing impacts of our actions and have been committed to several simple principles:

  • Protect the Environment: Where possible, we are committed to minimizing our impact on the environment. We have and continue to aim to further reduce waste from packaging and shipping
  • Provide Equal Opportunity: We do not allow for any unethical discrimination on the basis of race, gender, sexual identity, age, marital status, pregnancy status, mental or physical disability
  • Safety First: We are committed to providing a safe and comfortable workplace
  • Animal-Friendly: We are committed to nurturing an animal-friendly environment, they come to work with us! We are also against selling any product that may be of harm to animals

Best price and quality products

As you know our one of the basic reasons why we incorporated Kauburn is to provide the best quality products to our customers with the lowest possible price. Unlike conventional sellers, we don’t operate many physical stores with high rents, wages, and distribution overheads. We have our own warehouses. There are no agents involved in the procurement process. For all the rest of the operations until the dispatch of the products, we have in-house departments. Eventually, we are able to cut the unnecessary cost and we prefer to pass that benefit on to our customers.

Payment Security and Privacy ( PayPal and SSL certificate)

Your online transaction on Kauburn is secure with the highest levels of transaction security.iboyce uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use Paypal as a payment gateway that is the safest and reliable. At Boyce, we never share our customer’s data with the third party in any way. Data collected by us are used for processing and delivering the orders.

Comments and Feedback

Help us improve and achieve more by kindly giving us your feedback here.

If you have any queries, please feel free to reach out for answers. We are always here for you!!!